Got Questions? We’ve Got the Ant-swers!
Pest problems can be a real buzzkill, but do not worry—we are here to squash confusion and clear up any concerns you may have! Whether you are wondering about pricing, treatment safety, or how we tackle stubborn infestations, our FAQ page has the details you need.
Look below, and if you still have questions –
Just give us a buzz—we are always happy to help!
General FAQs
Do you service my area? Where are you located?
- We proudly serve the Portland Metro and surrounding areas, Vancouver, Washington to Longview, Astoria and the surrounding regions. Our technicians are strategically based throughout these areas, allowing us to efficiently reach and assist our clients.
What are your pricing options? Can I get a quote over the phone?
- Absolutely! Our office team is ready to discuss our pest control plans and packages with you over the phone. We will listen to your concerns, ask pertinent questions, and provide transparent pricing information. Our technicians will discuss additional findings and further recommendations during the initial inspection as needed.
What type of pests do you have experience with?
- Our services encompass a wide range of pests, including rats, mice, ants, spiders, cockroaches, bed bugs, stinging insects, termites, and more. Our experienced technicians are equipped to handle various pest issues effectively.
I’ve tried DIY pest control without success. How can your services make a difference?
- Many of our clients have faced challenges with DIY pest control. Our licensed technicians undergo extensive training to understand pest behaviors, habitats, and effective treatment methods. We utilize the latest techniques and products to address infestations efficiently and prevent future occurrences.
Do you handle wildlife or mole control?
- While we specialize in insect and rodent control, we collaborate with trusted partners who offer wildlife and mole control services. We can provide referrals to ensure all your pest concerns are addressed comprehensively.
Are your treatments safe for pets and children?
- Yes, the safety of your family and pets is our top priority. Our treatments are applied by trained professionals who adhere to strict safety guidelines. We recommend keeping children and pets away from treated areas during and immediately after application, as a precaution.
Will I need to leave my home during treatments?
- In most cases, you can remain in your home during our treatments. If a particular service requires temporary vacating, we will inform you well in advance to ensure minimal disruption to your routine.
What products do you use to control pests?
- We utilize a variety of treatment materials and techniques, selecting the most appropriate methods based on the specific pest issue and your property’s unique characteristics. Our integrated pest management approach ensures effective and environmentally responsible solutions.
Is a Contract Required?
- For most of our services, no long-term commitment is required! We offer one-time treatments as well as flexible month-to-month options with no cancellation penalties. If you are looking for ongoing protection, we also provide recurring service programs—many customers find this to be a more cost-effective approach in the long run. During your inspection, we will go over all the details to ensure you choose the best option for your needs.
Can you service a home I am in the process of selling?
- Certainly! We offer flexible service options without long-term contracts, making it convenient for homes in transition. Additionally, we can provide transferable warranties to new homeowners, ensuring continued protection.
Are ants active during the winter months?
- Ant activity can vary with weather conditions. Unpredictable warm spells during winter can trigger ant colonies to become active. Therefore, we offer ant control services year-round to address any unexpected infestations.
Why should I not perform exclusion (rodent-proofing) work myself to prevent rats?
- Effective rodent control involves addressing existing infestations before sealing entry points. Sealing without eliminating current occupants can lead to trapped rodents causing damage. We recommend a comprehensive approach that includes trapping and exclusion to ensure thorough control.
Why should I choose your services over others?
- We are committed to providing exceptional customer service, employing highly trained technicians, and utilizing effective, safe pest control methods. Our focus is on building lasting relationships with our clients through reliable and personalized service. We provide convenient features such as proactive service notifications, comprehensive documentation, auto pay capabilities, subscription billing and a user-friendly client portal for quick and easy access to your service history.
Why Isn’t One Visit Enough?
- Pests are persistent, and while we would LOVE to solve the problem instantly, effective control often requires a strategic approach. Many infestations develop over time and eliminating them completely may take multiple treatments to target both the active pests and their sources. Additionally, we use environmentally responsible solutions that work efficiently without unnecessary risk to your home, family, or pets. Our goal is to provide long-term relief, not just a quick fix!
What Kind of Warranty Do You Offer?
- Our warranties depend on the type of pest and the specific conditions at your property. In most cases, coverage remains active as long as you are enrolled in our ongoing preventative services. We typically begin with more frequent treatments, such as monthly visits, and transition to quarterly service once the issue is under control. Certain services, like termite treatments, may include extended warranties for added peace of mind. We will be happy to review all warranty details with you to ensure you have the right level of protection.
How Long Will It Take to Eliminate My Pest Problem?
- Our goal is to resolve your pest issue as quickly and effectively as possible. In many cases, noticeable improvement happens within a week or two. However, the timeline can vary depending on the type of pest, the severity of the infestation, and environmental factors. Follow-up visits are often part of the process to ensure the problem is fully addressed and will not return.
How do I know if I have a rodent problem?
- Common signs of rodents include droppings, gnaw marks, scratching noises in walls or ceilings, and unusual pet behavior. If you suspect rodent activity, it’s best to act quickly before the issue worsens.
Can you seal my home to prevent rodents from getting in?
- Yes! In addition to trapping and removal, we offer minor rodent exclusion services to help seal entry points and prevent future infestations. However, we typically recommend resolving the existing rodent issue before sealing entry points to avoid trapping them inside.
What’s the best way to get rid of bed bugs?
- Bed bugs require a targeted approach, including thorough inspections and specialized treatments. DIY methods are rarely effective, so professional pest control is highly recommended for complete eradication.
How can I keep wasps from building nests near my home?
- Regular inspections, sealing entry points, and removing old nests can help prevent wasps from settling near your property. We also offer proactive treatments to deter them before they establish nests.
How much does pest control cost?
- Pricing depends on factors like the type of pest, property size, and level of infestation. We offer transparent pricing with no hidden fees—contact our amazing office team today for a quote based on your specific needs.
Do you offer same-day or emergency pest control services?
- We do our best to accommodate same or next day urgent pest issues. Availability depends on our schedule, but we recommend calling as soon as possible so we can prioritize your service.
Do you provide pest control for businesses?
- Absolutely! We offer commercial pest control solutions tailored to businesses of all sizes, including food processing, offices, warehouses, and multi-unit properties.
